Customer service

Editorial policy

Where the numbers on these pages come from, what we quote, and what we will not claim about plated jewelry.

The pages here describe the CAROVO range: what a piece is made of, how long the chain is, what comes in the box and what it costs. This page says where those come from.

Figures

Lengths, extenders, stones and piece counts come from the data we hold on each piece. Prices come from our own updates, and the method is written out on the page about how we update prices.

What we will not claim

Plated jewelry is a coating over a base metal. We do not tell you a piece is solid gold, will never tarnish, or is safe for every skin. Where we state something about our plating, the page says that it is our statement.

Nothing here is medical advice. Pages that touch skin and metal carry a note saying so and link to the public guidance we read.

Corrections

Found something wrong? Write to necklines@carovo.net and we will fix it.