Customer service

Contact us

How to reach CAROVO about a piece, a figure on a page or a correction, by email, by post or by phone.

Write to necklines@carovo.net. One of us reads it and answers; there is no ticket system and no bot in front of the inbox.

What we can help with

Questions about a chain length, what is in a box, which letters are in stock, or a figure on a page that looks wrong. We answer in a working day or two.

What we cannot help with

Orders, deliveries and returns. Payment, delivery and returns are handled at checkout with our retail partner, not on this site. Their customer service has your order number; we do not.

By post or phone

414 Drayton Street, Suite 2C<br/>Savannah, GA 31401<br/>(912) 555-0192